One key metric for the training or learning and development department is the wait time for delivering a training once a training need has been identified. When a training need is identified by the business, the belief is that the training will either plug a weakness or accelerate performance. In either case, business is looking at increased productivity (read "dollars") post the training.
This is even more applicable for functional training since functional training can have a very immediate impact. Even with this awareness, waiting time remains the bug-bear of L&D and training teams.
All the above might seem odious with traditional LMSs, authoring tools and dependency on content creators, but with Nittio Learn it will take you only minutes to accomplish these tasks.
Learning programs that are delivered periodically, with a well defined learning path, guiding your employees to learn, practice, and assess their knowledge.
Agents need to be trained on specific products and processes in a specific timeframe. As a result, the training setup needs to be flexible to accommodate all of the following
The importance of L&D in today`s corporate environment is greater than is has ever been. Yet, the title of this piece rests on the premise that there is a disconnect between the L&D team and business. Why this dichotomy?