A few days back, when I gave a brief introduction of Nittio Learn to an acquaintance, she made a remark - "Oh, that means corporate eLearning would cover more business critical areas than the typical don't do eLearning". When I asked her what she meant by "don't do" eLearning, she answered that she had always encountered only legally mandated compliance trainings and other trainings of similar nature through eLearning. These trainings are mostly telling employees what not to do at work, leading eLearning to get the "don't do" eLearning tag.
I found the articulation really interesting. While those trainings are important in their own right, they do not cover the core expertise that your employees need to have. It is only when eLearning is applied to more business critical expertise that you can gain from its real benefits:
eLearning does not have to be just for the stuff that is on the side-lines of your business areas. Today's technology allows you to incorporate eLearning into your core business areas and multiply the output of your employees.
eCommerce companies take pride in their customer experience. Each customer touchpoint is carefully thought through and the companies rely on their contact center agents to provide an out-of-the world experience.
Are you consciously choosing the training mode for each of the training that you are doing? There are many choices of training modes available, so how do you decide what is best suited?
The Covid-19 pandemic has severely impacted the way organizations train their employees. Nationwide lockdowns and travel restrictions have put an end to instructor-led classroom training for operations, logistics and other distributed workforce.