The importance of L&D in today's corporate environment is greater than it has ever been. Yet, the title of this piece rests on the premise that there is a disconnect between the L&D teams and the business.
Why this dichotomy?
First, let me justify the title. You might think that the title does not apply to you or your company. Possible? Of course. I have met hundreds of learning and development leaders and managers as part of my work and apart from a few exceptions, this disconnect is glaring - as daylight. So, you might be that exception.
This personal perception is backed by Linkedin's Workplace Learning Report 2017 which points out that only 8% of CEOs see business impact and only 4% see ROI of L&D.
It is even stranger to think that this is happening at a time when learning is becoming an integral part of a modern corporate. Most employees today need to continuously keep upping their knowledge and skills, not only for their own growth, but also because the business demands it.
Over long conversations with my L&D friends, I could summarize some differences between an L&D function that is connected to the business vs. one that is not.
So where on the scale of connection does your organization lie? Do send in your thoughts, bouquets and brickbats to email@example.com.
Companies like yours invest a lot of time and money in technology and human resources to train their employees.
eCommerce companies take pride in their customer experience. Each customer touchpoint is carefully thought through and the companies rely on their contact center agents to provide an out-of-the world experience.
Perform a Google search for the term "LMS is dead" and a cursory glance at the results will give you an idea of what I am talking about. I discuss why organisations continue to hold on to an obviously underwhelming technology and how can be easily changed.