Are you under an assumption that self-learning content of your organization is limited to those expensive e-learning modules that you bought? Think again. Do you really think those are the only topics on which learning is happening in your organization?
For any organization, most of the learning needed, and happening, would extend far beyond those professionally developed e-learning modules. Learning is happening every day, haphazardly and yes, quite inefficiently. Why do I say so?
Employees joining your company are thrown into this sea of knowledge. Many existing ones have to also find their way through these as they have to learn to do new tasks.
Don't you think this material needs to be self-learnable? Should this material not follow those basic self-learning content rules that you expect your commercially bought content to follow? What if anyone in your organization could create great self-learning material in no time?
I will leave you with these thoughts.
Are you consciously choosing the training mode for each of the training that you are doing? There are many choices of training modes available, so how do you decide what is best suited?
eCommerce companies take pride in their customer experience. Each customer touchpoint is carefully thought through and the companies rely on their contact center agents to provide an out-of-the world experience.
Are you in the middle of deciding whether to build or buy your Learning Management System (LMS)? Below is a handy list of considerations, with some suggestions.